Returns
Our policy lasts 30 days. If 30 days have gone by since the delivery of your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to original method of payment, within 5-10 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@diycustomprinting.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items or discounted items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@diycustomprinting.com.

Return Shipping
In most cases you are responsible for all return shipping fees. If you received a damaged or defective item, or if the received item is different than as represented on our website, we will cover return shipping. Please note: coloring may differ due to variances in computer screens and will not fall under this policy.

Returns must be shipped via FedEx or UPS. Returns shipped by any other carrier (including U.S. Postal Service) may not be accepted.

Any damage incurred while shipping a returned item is your responsibility. Please check with your carrier regarding any shipping insurance they may offer.

It is your responsibility to provide us with the tracking number of your return shipment. Failure to do so may delay or prevent any credit from being issued.